FAQ

Course material

No. Module 0 is an orientation module and carries no marks.

Modules are released online every Monday morning at 09:00. No additional course material is required.

Navigate to the module and click on the PDF button above the content area to open the course notes that you can print.

No. Modules are released weekly on a Monday at 09:00. Students will only have access to the new module when it is released at the specified time and date.

Discussion forum

Click on the Discussion Activity link in the left-hand menu of the module you are working through. To post an answer to that’s week’s discussion topic, open the discussion thread and reply to it. To start a new discussion, click on the Add a new discussion topic button.

No. It is not compulsory to post on the discussion forum, but you can achieve 5% of your final course mark by posting, replying and liking a post on the discussion forum.

Assignments

No. You must answer all assignment questions online. Only the content of a module is available in course notes that can be printed.

Report this immediately to your course coordinator who will advise you.

Report this immediately to your course coordinator who will advise you

Navigate to the module’s assignment and click on the Review button. Your answer will appear below each question.

The course coordinator will email you once the course tutor has marked your assignment and your course coordinator has uploaded and released the results. Click on the Course Tools icon on My Course Dashboard and then click on the Results Report link. Your released results appear on the Grade View screen.

Assignment results are available one week after the deadline of the assignment submission date.

Navigate to the module’s assignment and click on the Review button. Model answers will appear beneath your answer in each question one week after the assignment has been submitted and assessed.

Contact your course coordinator who will assist with any assessment query.

Each assignment has a different weighting. The overall assignment mark counts for 35% of the final course mark. The remainder of the weighting is made up of 5% for the discussion activity and 60% for the final examination.

Final examination

Click on the Calendar icon on My Course Dashboard to view the final examination date.

Yes. Contact your course coordinator for assistance.

The final examination is a two-hour assessment that takes place online. Exam instructions, including how to set up your webcam, are emailed to you prior to the exam date.

Access to a webcam is compulsory for the final examination because this is how your identity is verified. The webcam requirement is stated in the terms and conditions, as well as in the course information sheet.

No. The final examination is not an open book exam.

Technical

Use Google Chrome or Mozilla Firefox for optimal functionality.

Click on your name in the top navigation bar to view your profile.

Mouse over your profile photo in the top navigation bar and select Edit Profile.

Make sure that you have the latest Adobe Flash Player installed on your computer. This will also be required for your webcam to work properly. If you still cannot watch the videos, contact your course coordinator.

Click the Course Tools icon on My Course Dashboard and then click on the Test Examination Webcam link. Click the Allow radiobutton and the Remember checkbox and then click on the Close button. Make sure that you have the latest Adobe Flash Player installed on your computer.

Mouse over your profile photo in the top navigation bar and select Logout.

Help

Contact your course coordinator via Live Chat, email or telephone with any questions you may need assistance with throughout the duration of the course. Refer to the Need Help or Support section on My Course Dashboard for contact details.

Last modified: Wednesday, 13 June 2018, 12:12 PM